Privacy Policy

Effective Date: 11/1/2024

{{location.name}} (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our services, including our appointment reminders and text messaging campaigns.

1. Information We Collect

• Personal Information:
We may collect your name, phone number, email address, and appointment details when you book our grooming services or sign up for SMS reminders.

• Communication Data:
We collect messages and inquiries sent via our SMS service, including your responses to reminders.

2. How We Use Your Information

• To send appointment reminders, updates, and respond to inquiries.

• To provide and improve our customer service experience.

• To communicate important information about your appointments or changes to our services.

3. Sharing Your Information

• We do not sell or share your personal information with third parties for their marketing purposes.

• We may share your information with service providers who assist us in operating our business (e.g., SMS service providers), under strict confidentiality agreements.

4. Data Security

We implement reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

• You may opt out of receiving text messages at any time by replying “STOP” to our messages.

• You can request access to, correction, or deletion of your personal information by contacting us directly.

6. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: